Incorporated Insurance Group Announces Underwriting By Skype
‘IIGL Keeps An Eye On Brokers’
Incorporated Insurance Group Ltd (IIGL) have just moved in to larger purpose built offices in Essex and taken advantage of the move to install the latest HD cameras for all their team.
Mike Smith, Chief Executive, explains the reasoning behind this investment ‘We run a business based on trading with our partner brokers who have offices up and down the country. Our experience shows us that the best business is written ‘face to face’, which is why we have invested in Regional Development Managers with the powers to write business in brokers’ offices. As much as we would like to look into the ‘whites of their eyes’ on every risk this isn’t always possible’
Lyndsey Thompson, Head of Operations, continues ‘As most people now have access to this kind of technology, usually through their mobile devices, we thought it would be good to trade on these new platforms so have made all our team available on Skype and Lync. All brokers need to do is pick up their iPad and start trading with one of our Underwriters and where they use WiFi this is usually at no cost to them’.
Mike concludes ‘Taking advantage of this kind of technology can only enhance our broker relationships. It’s another great example of how IIGL are working hard to support our independently owned regional brokers.